Your profile
What the portal stores about you, and who can change each part of it.
Your account carries a small amount of information, all visible on Your account — tap your name in the header, or Your account in the menu. Name and phone are yours to edit there; the rest is set by building staff, which is deliberate, since company and role decide what you can reach.
| Field | What it's for | Who can change it |
|---|---|---|
| Name | How you appear on rosters and door lists. | You — on Your account |
| Phone | Optional, for staff follow-ups on bookings and comments. | You — on Your account |
| Sign-in, and where portal email goes. | Building staff | |
| Company | Which tenant company you belong to. | Building staff |
| Role | Tenant, tenant admin, front desk, or admin. | Building staff |
| Status | Pending, active, or inactive. | Building staff |
| Password | Signing in. | You |
Changing your password
On Your account, Email me a password link sends a secure link to set a new one — it works whether or not you remember the current password. Signed out? Use First time here? Set your password on the sign-in page instead.
If you just want in without resetting anything, use the Magic link tab instead — see Signing in.
Leaving the company
Tell your office manager, who should ask The VIC to set the account Inactive. That closes off bookings, RSVPs and amenity access. Please don't just stop using it — an active account still holds room reservations.