Common questions
Quick answers to the things people ask most often.
How far ahead can I book a room?
Six months. Step the calendar forward a month at a time with the arrows beside the month name. Need longer notice? Ask building staff.
Can I book a room for two hours?
Book two consecutive one-hour slots, or ask staff to set it up.
Does the portal charge me for anything?
No. Rooms and amenities are included; Foode takes payment on its own storefront.
Can guests or clients use the portal?
No. Accounts are for people at companies leasing at The VIC. Visitors are handled at the front desk.
Why do I have to sign a waiver for the gym?
It's a legal release required before using the Fitness Studio. See Signing a waiver.
Can I see who else is coming to an event?
No — you see how many are going, not who. Building staff see the full roster.
How do I stop building announcements?
Unsubscribe from any broadcast's footer. Booking and RSVP receipts keep coming. See Unsubscribing.
Is there a mobile app?
No — the portal is a website and works on a phone browser. Add it to your home screen for an app-like shortcut.
Can two people from my company share one login?
Please don't. Rosters, door lists and waivers are all per person, and a shared login makes every one of them wrong.
How do I sign out?
Sign out is in the top-right of every page, next to your name.
Someone left our company — how do we remove their access?
Ask your office manager to have The VIC set the account Inactive. Do this promptly; an active account still holds room bookings.