What the portal is
What The VIC portal does, who it's for, and what you can get done in it.
The VIC tenant portal is the online front door to the building at 18110 SE 34th St, Vancouver WA. It replaces the previous Equiem portal. Everything a member of a tenant company needs day to day lives here: reserving a conference room, RSVPing to building events, signing amenity waivers, ordering from Foode, and getting a message to the building team.
Reserve a spaceBook Ponderosa or Sequoia in a few clicks.Events & RSVPsBrowse what's on and hold your spot.Amenity waiversSign once to unlock the gym and courts.Reach the teamLeave a comment or find the right person.
What you can do here
| You want to… | Where it lives | Need an account? |
|---|---|---|
| Book a conference room | Bookings | Yes — signed in and approved |
| See what's on this month | Calendar | No |
| RSVP to an event | Events | Yes |
| Sign a gym or pickleball waiver | Waivers | Yes |
| Order lunch from Foode | The dashboard | No |
| Send the building team a note | Leave a comment | Yes |
| Add VIC bookings to your own calendar | Bookings | Yes |
| Update your name or phone, change your password | Your account | Yes |
What the portal does not do
Being clear about this saves everyone a round trip:
- It is not a maintenance ticketing system. There is no ticket number and no status to track. Urgent maintenance goes through your company's office manager, who has the direct line. See Reporting a problem.
- It does not take payment. Foode orders are placed and paid on Foode's own storefront; the portal shows the menu and hands you off.
- It does not manage your lease, invoices, or building access badges. Those stay with your company's office manager and VIC asset management.
- It does not sync your calendar automatically. You choose to subscribe or add an event — the portal never writes into your calendar on its own.