Something looks wrong

Missing data, stale pages, and the checks worth doing before reporting it.

An event you know about isn't on the calendar
WhyIt may still be a draft, or it's outside the month you're viewing.
FixCheck Events as well as the calendar, and step to the next month. If it's genuinely missing, tell the Community Engagement Manager.
A booking you just made isn't in your own calendar app
WhySubscribed calendars refresh on their own schedule — often hours.
FixCheck Bookings instead; that's authoritative. See Calendar feeds.
Times look an hour off
WhyEverything renders in the building's Pacific time, deliberately, regardless of your device.
FixCompare against the building clock, not your laptop. If it's still wrong, report it — that's a real bug.
A page is blank or shows an empty state you don't expect
WhyOften a session that lapsed mid-visit, so the page rendered as a signed-out viewer.
FixReload. If the header offers Log in, sign in again.
A menu item takes you to the dashboard
WhyFoode, Building Staff and Contact are dashboard sections, not standalone pages.
FixExpected behaviour — the menu jumps straight to that block on the home page.
The header says “Log in” when you expected your name
WhyYou're being served as a signed-out visitor — usually a lapsed session, or a different browser profile than the one you signed in on.
FixSign in again. When a session is live the header shows your name and a Sign out button instead.

Before you report it

  1. Reload the page.
  2. Confirm you're signed in — do your bookings show on Bookings?
  3. Try a different browser or a private window, which rules out extensions and stale cookies.
  4. Note what you did, what you expected, and what happened — plus the time and the page address.
  5. Send it via Leave a comment with topic Other.